Privacy Policy
January 2024
The following Privacy Policy governs the online information collection practices of Elarion Solutions LLC d/b/a Volterra Health (“we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using the www.volterrahealth.com website (the “Site”), along with any outside sites such as Hubspot or MailChimp, and the ways in which we use this information. This Privacy Policy, including our children’s privacy statement, does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).
Please review this Privacy Policy carefully. By accessing or using our Site, you acknowledge and agree to be bound by the terms of this Privacy Policy. This policy governs your use of the Site and any disputes related to privacy arising from such use.
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, the law, or other relevant circumstances. Any modifications will be effective immediately upon being posted on the Site, with the “Effective Date” clearly updated to indicate the most recent revisions.
Your continued use of the Site following the posting of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree to this Privacy Policy or any subsequent updates, you must discontinue use of the Site immediately.
Information Collection and Use Policy
When you purchase services from Volterra Health, we collect certain personal and business information as part of the purchasing process. This may include, but is not limited to, your name, address, phone number, email address, and other identifying details you voluntarily provide. Additionally, we may automatically collect technical information, such as your computer’s IP address, and other data derived from your use of our website or systems.
Volterra Health is committed to protecting your privacy. We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent, except as required by law or to fulfill our obligations in providing the services you have purchased.
By engaging with our services, you acknowledge and agree to the terms outlined in this policy.
Cookies Policy
Volterra Health may use cookies and similar tracking technologies to enhance your browsing experience and improve the functionality of our website. By accessing our website, you consent to our use of cookies as described in this policy.
Cookies are small data files that are stored on your device when you visit our website. These files allow us to recognize your IP address and gather information about your use of the website, such as session data, preferences, and interactions. This information helps us provide a more personalized and efficient user experience.
You may choose to disable cookies through your browser settings; however, doing so may limit your ability to access certain features or functionality of the website.
Google Analytics
We utilize Google Analytics Advertiser Features to improve our services and optimize our business operations. These features include:
- Remarketing with Google Analytics
- Google Display Network Impression Reporting
- DoubleClick Platform Integrations
- Google Analytics Demographics and Interest Reporting
By enabling these features, we and third-party vendors use first-party cookies (e.g., the Google Analytics cookie) and other first-party identifiers, as well as third-party cookies (e.g., the DoubleClick cookie) or other third-party identifiers, to collect data about your activities on our site.
This data helps us enhance your experience, such as sending email reminders if you begin to fill out our checkout form but do not complete your order. The Remarketing feature enables us to reach visitors who have previously interacted with our site and deliver tailored advertising messages to the appropriate audience.
You can manage your preferences or opt out of Google’s use of cookies by visiting Google’s Ad Settings. Additionally, you may opt out of third-party vendor cookies by visiting the Network Advertising Initiative’s opt-out page.
Facebook Advertising Policy
As advertisers on Facebook and through our Facebook page, Volterra Health and not Facebook, may collect content or information from Facebook users. By interacting with our Facebook ads or page, you consent to the collection and use of such information in accordance with this Privacy Policy.
We strictly adhere to Facebook’s Data Use Restrictions, ensuring compliance with their guidelines and protecting user data.
Use of Facebook Advertising Data
- Any data collected, received, or derived from our Facebook advertising campaigns (“Facebook advertising data”) is used solely by us or by service providers acting on our behalf.
- We require all service providers to safeguard Facebook advertising data, maintain its confidentiality, and use it only to provide the services we’ve engaged them for.
- Facebook advertising data is not used for any unauthorized purposes, including retargeting, commingling data across multiple advertisers’ campaigns, piggybacking, or redirecting with tags.
Data Use Limitations
- Facebook advertising data is only used on an aggregate and anonymized basis (unless otherwise authorized by Facebook) to analyze and measure the performance and effectiveness of our advertising campaigns.
- We do not use Facebook advertising data, including targeting criteria, to build, edit, influence, or augment user profiles. This includes profiles associated with mobile device identifiers, browser cookies, or other unique identifiers tied to specific users, devices, or browsers.
Prohibited Data Transfers
- We do not transfer any Facebook advertising data—whether anonymous, aggregated, or derived—to any ad network, ad exchange, data broker, or other advertising or monetization service.
By engaging with our Facebook ads, you agree to these terms. If you have questions regarding our use of Facebook advertising data, please contact us.
Phone Calls and Text Messages Policy
By providing your phone number, you consent to Volterra Health contacting you via phone calls and text messages, including for promotional purposes. These communications may use the information and phone number you provided to follow up and send relevant messages about our services or offers.
Volterra Health strictly complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.
Data Use and Privacy
- Your phone number and related information will only be used for purposes consistent with this policy, including promotional and follow-up communications.
- We take the protection of your personal data seriously and ensure that it is stored securely and processed responsibly.
Opt-Out Rights
- You may opt out of receiving promotional text messages or phone calls at any time by replying with the word “STOP” to any text message you receive or by contacting us directly.
- Opting out will not affect your ability to receive other communications from us related to your purchases or ongoing services.
If you have any questions about this policy or your data rights, please contact us directly.
General Data Privacy Regulation (GDPR) Compliance
The General Data Privacy Regulation (GDPR), effective May 25, 2018, is designed to protect the personal data of European Union (EU) citizens.
Volterra Health does not specifically target its marketing efforts toward the EU, nor do we conduct business in or to the EU in a substantial way. However, if the data you provide to us through your use of our site, content, products, or services falls under the scope of GDPR, we will comply with the applicable provisions of the Regulation.
Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA) or are accessing our site from within the EEA, you may have certain rights regarding your personal data. These rights include:
- Access: The right to request access to the personal data we hold about you.
- Correction: The right to request corrections to any inaccuracies in your personal data.
- Deletion: The right to request that we delete your personal data (the “right to be forgotten”).
- Portability: The right to request that your personal data be transferred to you or a third party.
- Restriction or Objection: The right to restrict or object to the processing of your personal data.
How to Make a Request
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable GDPR timeframes and requirements.
How We Store Your Information
Your information is securely stored on our list server, which is responsible for delivering our site content and communications. Access to your information is restricted to authorized personnel who manage these lists and assist in delivering email communications to individuals who have opted to receive materials from our site.
All emails and messages sent from our site include an unsubscribe link. You may remove yourself from our mailing list at any time by clicking the unsubscribe link included in every communication.
Disclaimer
This privacy policy is subject to change at our discretion. Any updates or modifications to this policy will be posted on this page. It is your responsibility to review this policy periodically for any changes.
If you have questions or concerns about our privacy practices, please contact us at:
[email protected]